Support: support@syncrob.it

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PRODUCTS

New orders are projected to ship in Q1 of 2022.

INTRODUCING THE SYNCROB.IT GATEWAY

All orders are FULLY REFUNDABLE for any reason until the package is shipped.  Send refund requests to support@syncrob.it

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Start building coverage for The Internet of Things using the SyncroB.it Gateway. In just minutes, anyone can start providing hundreds of square miles of wireless network coverage. 

  • Complete set-up in minutes using a smartphone or remote dashboard
  • LongFi™ technology maximizes range and battery life
  • Low Power – uses as much power as a broadband router (12W)
  • Easily manage gateways from the mobile app


Features and Security

✅   Remote Management

Manage, diagnose or onboard your gateways through our dashboard.

   Self diagnostic & repair

Say goodbye to "Your hotspot needs attention!"

 ✅   Swappable Enclosure

Motherboard can be swapped between indoor and outdoor enclosure.

✅   PoE Support

Gateways support between 12 and 48 volts barrel jack or PoE.


Package Contents:

  • 1 x Gateway
  • 1 x 3 dBi LoraWan Antenna
  • 1 x Power Adapter
  • 1 x Outdoor Enclosure
  • 1 x 3ft Ethernet Cable
  • 4x Metal Zip Ties
  • Hotspot $40 onboarding
  • First $10 location assert

Please note: Any change of location after initial assert is covered by the user at a cost of $10 USD

Hotspot Details

  • Participate in network coverage and creating/witnessing challenges
  • Complete setup in minutes through app or Syncrob.it dashboard
  • 12-48V input
  • Low Power - uses the same as a ~100W equivalent LED light bulb (12W)
  • Easily manage a fleet of hotspots via included dashboard
  • Antenna connector: RP-SMA Female Connector
  • Antenna Gain: 3 dBi
  • Dimensions:
    - Indoor: 110mm x 110mm x 29mm
    - Outdoor: 110mm x 180mm x 29mm

Features

  • Concentrator based on the Semtech SX1302/SX1303 
  • Raspberry PI Compute Module 4 (8-32 GB Storage, 1-8GB RAM)
    Note: Components may vary, however will result in the same functionality
  • Motherboard can be swapped between 2 cases (indoor and outdoor)
  • Built-in heatsink for better temperature management
  • Voltage support from 12 - 48 volt
  • Support for Passive PoE
  • Local Web dashboard for easy diagnostics and reporting
  • Remote Management console
  • Different methods of onboarding (BLE, local web onboarding, remote onboarding, or link onboarding)
  • Automatic self diagnostic and repair.
  • Graceful shutdown in case of power failure (prevents corruption of EEMC)
  • Wifi and Bluetooth

    Syncrob.it Dashboard

    • Monitors the health of your hotspot (Cpu usage, memory usage, Disk space usage)
    • Lets you issue simple commands like Reboot, Restart Packet forwarder
    • Alerts you via email.
    • Outputs logs
    • Analysis tool to analyze hotspots. 
    • Gateway Placement

    LongFi™ Technology

    Helium LongFi combines the LoRaWAN wireless protocol with the Helium Network so any compatible LoRaWAN device can transfer data on The People's Network. LongFi delivers roaming capabilities and supports micropayment transactions so customers only pay based on network usage without needing to deploy gateways or network servers.

    The Nitty Gritty

    Click here to Download the Datasheet

    Customer Support

    Customer support will be handled via #SyncroBit on Discord, email and via our dashboard. Support and updates will be provided for the lifetime of the product.

    Repairs/Replacements will be handled domestically:

    • If the device is defective due to the manufacturing process or shipping/mishandeling on SyncroB.it's part, you can contact SyncroB.it support to return the device. Once we receive the device, we will immediately ship a replacement out.
    • If the device/one of modules is defective due to user mishandling/error SyncroB.it will provide repair or ship-out a replacement part for a price. This includes case, concentrator, raspberry pi, motherboard, charger, antenna.

     

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