Support: support@syncrob.it

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PRODUCTS

The heatsink and updated enclosure provided as a part of the V2 upgrade kit will significantly improve the thermal regulation of your V1 gateway. This will improve the lifespan of the gateway, and may be beneficial for the earnings of the gateway. 

UPGRADE KIT IS FREE WHEN REDEEMED USING UNIQUE CODES
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ONLY GATEWAY OWNERS WHO RECEIVED A V1 GATEWAY ARE
ELIGIBLE
V2 Gateways come with all the below features by default

Not sure if you received a V1?

    • If you received your gateway October 15th or earlier, you have a V1
    • If you received your gateway between October 15th and November 15th and have an indoor enclosure that looks like this: CLICK HERE, you have a V1

Claiming your V2 Upgrade Kit

  • If you are eligible for an upgrade kit, you will have received a unique discount code to your email
    If you did not receive one, it may be because you did not provide an email with your order. If you believe this is the case please reach out to nick@syncrob.it with your order number
  • Your discount code is good for redeeming only enough kits to upgrade the total gateways ordered. If you placed multiple orders, you will only receive 1 discount code to redeem all your upgrade kits
  • Please add as many upgrade kits as needed to your order, as you will only be able to redeem the discount code once
  • Please use the same email for your order as your original gateway order
  • Enter your unique discount code at checkout to reduce the price to $0


EXPIRY: You have until November 5th at 11:59PM ET to claim your upgrade kit.

SHIPPING: Upgrade kits will ship the week of November 8th.

Upgrade Kit Contents:

  • Improved Indoor Enclosure
    • Added ventilation for better thermal performance
  • Improved Heatsink with Integrated fan
    • For substantially better thermal performance
  • Stainless Steel Screws for the outdoor enclosure
    • To improve weather resistance and longevity
  • Improved Stock Antenna
    • More reliable witnessing and performance

Note: This is NOT a full gateway. Only components to upgrade your existing V1 Gateway.

Installation

  • Installation of the V2 heatsink will require removing the device from the Enclosure, and removing 4 Phillips/cross head screws
  • A detailed installation video will be published prior to receiving the upgrade kit


DISCLAIMER: The heatsink and updated enclosure provided as a part of the V2 upgrade kit will significantly improve the thermal regulation of your V1 gateway. This will improve the lifespan of the gateway, and may be beneficial for the earnings of the gateway. If you choose not to claim and install the upgrade kit, and your gateway suffers damage as a result of overheating during the warranty period, you will not be eligible for a warranty claim.

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